FAQ's

Uploading Tracks & Albums

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  • How do I upload a track?

    When you are signed in to your artist account, simply navigate to ‘Upload A Track’ and add your track details.

  • What file formats can I upload?

    In order to maximise compatibility with as many devices as possible, Amplify The Anthems currently only allow uploads in WAV or MP3. We would always advise you to upload WAV files so your fans have the best listening experience possible. So when you receive your music from the studio or when exporting it from your music software, make sure it is in WAV.

  • Why is the file I’m trying to upload greyed out?

    As above, we only allow WAV & MP3 uploads, if it’s greyed out or not visible, it’s not a file we support.

  • What will my customers download?

    At the moment we do not have a file conversion system in place, so if you upload a WAV/MP3 file, your customer will download a WAV/MP3 file.

  • Why won’t my tracks upload?

    There are a few issues that may cause tracks to not start uploading at all, or start but never finish. Make sure you are using an up to date browser, we would suggest downloading Goggle Chrome and ensure you always have the most up to date version.

  • I’m using an up to date browser but I’m still having issues.

    Anti virus systems can also stop or prevent tracks being uploaded. The easiest way to resolve this issue is simply by turning it off whilst you are uploading to your profile.

  • Why is it taking so long to upload?

    Depending on the file format you are uploading and the size of it, some files may take much longer to upload than others. If you are using mobile broadband or a wireless connection, try plugging your device directly into your router or network port.

  • Can I upload using my Android Phone, iPhone, iPad or tablet?

    Of course! But make sure you upload an mp3 or WAV file. This may mean uploading from your File Browser and not straight from your music player such as iTunes or Google Play.

  • What is the maximum upload size per track?

    Basic members can upload tracks up to 80mb. Premium & Professional can upload tracks up to 100mb in size. If you are a Premium or Professional member and need a higher limit, please email artists@amplifytheanthems.com

  • How many tracks can I upload?

    The answer is simple, as many as you want.

  • I can’t find my Genre in the input field, what shall I do?

    As our Charts are hard wired into the website, unfortunately you can not simply add a genre if it does not show. If we’ve been complete idiots and missed yours off or simply you’re a genre bender, then please email artists@amplifytheanthems.com asking us to add it, providing us (where possible) the genre name but also it’s parent genre e.g. Drum & Bass would fall under the parent genre Electronic.

  • Can I create pre-release orders or schedule tracks to be published on my profile at a specific time?

    Unfortunately, as it stands there is no way of doing presales on Amplify The Anthems, or scheduling tracks to be published at a set time. Because of this, you must only upload tracks to your profile on or after the release date.

  • What is the release date for then on the track?

    The release date is purely for data purposes.

  • Why does my video link not upload to my track?

    Make sure you are copying the full URL from the website and you aren’t copying it from a shortcut URL.

    e.g. https://www.youtube.com/watch?v=NCtzkaL2t_Y or

          https://vimeo.com/1399514

  • Can I add the lyrics to my tracks?

    Right now we don’t offer this service, but don’t worry! We will be adding it to the site shortly.

  • How do I create an Album and order the tracks?

    Navigate to ‘My Music’ on your dashboard after uploading all the tracks in your album, click the ‘Start Now’ button at the top of the page to collate your tracks into an album. You will first be prompted to enter the album name, genre, price, release date and artwork. After, simply select which of your tracks you want in the album and then click and drag them into position.

Album & Track Editing

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  • How do I edit a track I have uploaded?

    On your dashboard, visit ‘My Music’ and you will see all your tracks listed. Click on ‘Edit track’ and you can change all the details as if it were the first time you were uploading the track. After you have made your amends hit ‘Submit Track’ and your edits will appear on the track instantly.

  • How do I delete a track?

    Follow the same steps as if you were editing your track, and right at the bottom you will see a button to ’Delete’. The button will turn like asking if you are sure you want to confirm the delete, press it again and the track will be deleted from your profile.

  • How do I edit or delete an album?

    Still saying on ‘My Music’ on your dashboard, scroll down to the bottom of all your tracks and you will see your albums. Click on ‘Edit Album’ and from there you can edit the album, including rearranging and adding tracks. Once you’re done hit ‘Confirm and Save Changes’ at the bottom of the page. If you would like to delete the album, below the confirm and save button, you will see a ‘Delete’ button. Click it once and then click it again to confirm you want to remove it from your profile.

  • Can I reinstate a track or album onto my profile after deleting?

    Once you delete a track, it is completely removed, so if you would like to re-upload a track or album you will have to go through the steps of uploading again, sorry.

Music Ownership & Charts

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  • Does Amplify The Anthems own any of the music I upload?

    We are here to help you either gain a record deal or excel with your own independent music career. As of this we do not take any ownership of your music. If you would like more information on how we use your content, please click here.

  • Can I upload covers to my profile?

    When you post content of whatever nature to the Service, you confirm that either you own the intellectual property rights in that content or, if those rights belong to someone else, that you have their permission to post it to the Service.  You also confirm that you will not post content that infringes the rights of others, whether users of the Service or not. So plainly put, yes you can but only if you have permission from the original creators. If you do not have the permission of the original creators, you maybe subject to a lawsuit under Intellectual Property Law.

  • What is an ISRC code and why do I need to input it when uploading?

    The ISRC code is in essence a digital barcode that allows all sales data to be collated efficiently and submitted to relevant international charts. We are currently pulling together paperwork so we can connect and submit your sales data to the Official Charts so when your new track drops and explodes onto the scene, not only will your sales be visible on our charts, we can also share the data with the UK Official Charts.

  • Does ATA supply the codes?

    Unfortunately, not, but you will usually receive an ISRC code for each track through your digital aggregator. If you do not have an aggregator or were not given ISRC codes, you can apply for them through PPL.

  • What does an ISRC code look like?

    Quoting from the PPL website

     “An ISRC is made up of 12 characters and split into four sections:

    • The first two characters identify the country where the member is based (eg, ‘UK’ represents ‘United Kingdom’).
    • The next three characters identify the recording rightsholder. PPL allocate these three letters and numbers – they are specific to you as the rights holder. (Please note that this code does not imply permanent ownership of the recording or video. The code will not change if the recording is later licensed to a different owner.)
    • The next two characters identify the year in which the specific recording was given an ISRC.
    • The last five characters are the choice of the rightsholder when allocating recordings with an ISRC. These characters are always numbers. The easiest way to organise this section of the code is to give the first recording ‘00001’, the second ‘00002’, etc. The sequence can be reset to ‘00001’ when a new year of reference (section three, detailed above) is applicable.”
  • Are my tracks eligible for the Official Charts?

    In order to keep up to date with Official Charts criteria, please check their website here. As of April 2018 (last update July 2017) in order to be eligible for UK Charts, the track in question must be from the UK with a minimum sale price of £0.40 and last no longer than 15 minutes.

  • When will you start submitting data to Official charts?

    We will communicate to all artists when data is being shared with the Official Charts, but we expect it to be Autumn 2018.

Artist Profile Ordering & Issues

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  • How do I select the order in which my tracks are shown on my profile?

    When you are logged in to your account, navigate to ‘My Music’. From here you can click & drag to position the tracks on the front end of your profile.

  • How are albums ordered on my profile?

    Albums will be shown on your profile with your most up to date album first. If you would like to organise your albums in a specific order, please edit and manipulate the album release date in the order of the most recent release date showing first.

  • I’m only a basic member, how do I choose which of my tracks is entered into the charts?

    All basic members can choose which of their tracks is listed in our charts. Simply navigate to ‘My Music’ on your dashboard and underneath the ‘EDIT TRACK’ button, you will see two tick boxes, one stating ‘For sale?’ and one stating ‘List in charts?’. The first track you upload will automatically be selected to be listed in the charts. To change, simply deselect the track currently listed and all your other tracks will then become available. Tick the track you want in the charts, and that’s it.

  • Why does my profile only initially show 5 tracks?

    In order to keep your profile as clean and beautiful as possible, we limit the amount of tracks displayed to 5, your fans can click on the show more button to view more of your tracks.

  • Why are my pictures turning when uploading a portrait image?

    It is a well known issue that sometimes pictures taken on IOS devices (iPhones) will turn landscape when you upload. There are a few ways to resolve this issue. Firstly, make sure you are not uploading on an iPhone or iPad. Secondly, try saving the image under a new name using either a photo editing software or your computer photo browser and then upload the image saved with the new name.

  • Why is my track artwork not showing as square in the Charts?

    Due to the design of the player and in order for the website to be responsive on all devices, the name or length of your track name may be too long thus cause the artwork to be less square and more like a rectangle. For instance on a 13″ screen the track name must fit within 38 characters for the track artwork to be square. As each line is 19 characters in width, if you had a 10 letter word and then a space and then a 9 letter word, you would already be on the second line. The moral of the story is… don’t have ridiculously long track names!!!

  • Why is my track artwork not square?

    As above, due to the design of the player and in order for the website to be responsive on all devices, the name or length of your track name may be too long thus cause the artwork to be less square and more like a rectangle. On a 13″ screen, if the title of your track (including spaces) is more than 57 characters long, it causes the title of your track to display over more than 2 lines. If you upload a song that has a name 29 characters or more without any spaces, then it will also disrupt the player.

  • Why are my pictures not showing the full image?

    Due to different dimension restrictions, not all images will display as the original. For example, if you upload an image with dimensions 1920×900 and the restrictions are 1920×674 (a gig listing), the image will zoom in to meet the criteria and centralise the picture. In order to gain the best possible image, make sure that they fit exactly to the dimensions displayed underneath the upload bars across the website.

  • When I’m uploading a picture, why is it uploading the same one I previously edited?

    Sometimes, if the name of a file is the same after editing, it will simply recognise the name and keep the file the same. If you need to upload an edited file, please make sure you rename the file first before uploading.

Gigs

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  • How do I create a Gig?

    When you are signed in to you premium or professional artist account, at the top of your dashboard you will see ‘Add Gig’. Click it and follow the instructions. Please note, basic profiles do not have access to gigs. if you would like to add this service to your profile, please upgrade.

  • What should I name my gig?

    The best way to name your gigs is to state your artist name and then where you be playing e.g. Joe Bloggs Band @ Wembley Stadium. When you create your gig listing, the city, price and date will be included so there is no reason to include this in the name.

  • What's the difference between a gig synopsis and gig description?

    A gig synopsis should only be one or two (max) lines to briefly explain the gig. This will appear on your artist profile only, under your upcoming gigs.

    The Gig description should be a more in depth explanation of the gig. This will be included on the gig listing page itself.

  • Other artists playing at the gig are not showing, why?

    If you would like to add the other artists playing at the gig but can’t find them, more than likely they do not have a profile with us! The best thing to do is to tell them about Amplify The Anthems and get them to sign up so you can add them to the next gig listing that you play together.

  • What do I do if a gig listing has already been created I am playing at?

    Please email help@amplifytheanthenms.com and we will add you to the gig listing. Please do not duplicate existing listings, they may be removed at ATA’s discretion. 

  • Can I schedule release dates of a gig/tour?

    Unfortunately, you can not upload a gig and schedule a release date, same as tracks. As soon as you submit a gig it will be uploaded to your profile. Please make sure you only upload gigs that have been or you want to be released for sale.

  • How come not all my gigs are showing on my profile?

    In order to promote your most upcoming gigs we have limited the number of gigs shown on your profile to 2. Once the date of the gig passes, your next gigs will appear on your page. All your gigs can be seen on the main gigs page.

  • How do I remove or edit a gig I have uploaded?

    If you would like to change or delete a gig listing, simply email help@amplifytheanthems.com

Gig Opportunities & Get Amplified

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  • What are Gig Opportunities?

    Gig opportunities is a catalogue of gigs and festivals that promoters from across the UK have asked us to help source up and coming bands for. If you are interested in playing any of the gigs displayed and are available, simply hit ‘I’m Interested’ and we will send your information and availability to the promoter. We will do all the hard work for you and let you know If you have been successful in gaining a booking.

  • What is the Get Amplified offering?

    Each week we highlight 5 artists’ latest releases with a feature on our homepage, video Q&A session/blog and social media spotlight posts. If you have a new release coming out and you want us to give it that extra push for just £19.99 please show your interest by completing the contact form on the ‘Get Amplified’ page.

Selling on Amplify The Anthems

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  • I already sell on my own website, streaming platforms and other similar direct to fan stores, why should I choose to sell through Amplify The Anthems instead/as well?

    Amplify The Anthems is not just another direct to fan or streaming platform. The fact we are exclusive to the UK allows for a concentration of the best local, regional and national artists. Unlike other platforms, our charts make it easy for new music fans to recognise the next big thing in their local area. The addition of revenue streams such as our merchandise services, opportunities to play gigs and festivals through our unique promotion facility and the ability to be booked for private events helps you along the way to doing the thing you love, playing live to an engaged and loving audience!

  • How do I sell my music on Amplify The Anthems and receive payment from my fans?

    Please visit ‘Selling your tracks and merchandise on Amplify The Anthems’.

     

  • How much does it cost to use Amplify The Anthems?

    We have three membership options that allow all walks of music talent to use our services. Artists just starting out in the industry maybe more inclined to use our Basic membership. This membership is completely free to use and always will be. For the more experienced artist who is regularly selling tracks and merchandise online, the Premium or Professional membership is better suited. The main differences are royalty pay outs and the abilities and services available. To find out more on which membership is best suited to you please visit our membership page here.

  • Should I sell my music on other platforms?

    We would always advise artists to sell their music on as many platforms as possible using the aggregator company you choose to use.

  • Can I create track & album codes for fans?

    If you would like album codes generating so you can send them out to your fans or make download codes of your own please email store@amplifytheanthems.com. Codes start from £9.99 for 100, with the price per code decreasing the more codes you order.

     

Selling Apparel Merchandise

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  • How do I sell merchandise on my profile?

    We have partnered with a merchandising specialist so you can concentrate on creating your music whilst watching the money roll in from print on demand merchandise sales, sales you never have to even pay for!

  • What are print on demand merchandise sales?

    Rather than paying for 20, 50 or 100 garments up front at a hefty cost, we will only print your merchandise once a sale has been made on your profile. And at no cost to you at all!

  • How do I set up print on demand on my profile?

    Please view our merchandise catalogue here which displays what garments are available for print on demand. After selecting which garments you wish to sell, all we need is your design emailing to store@amplifytheanthems.com. If you are a basic member there will be an initial set up fee of £9.99. Premium & Professional members do not need to pay a set up fee. If you require a design making, our design team can create logos and artwork starting from £39.99, please email store@amplifytheanthems.com with your ideas and we will come back with a quote. We will set up your merchandise on the Amplify The Anthems store and your profile once you are happy with the positioning and style of your merchandise.

  • How much will I receive per sale?

    The average garment equates to approximately £4 profit for artists, subject to payment processing fees. Please see our pricing policy section under ‘Fees’.

  • How much will our fans pay for the merchandise?

    Each garment in our merchandise catalogue costs Amplify The Anthems a different price. Depending on which garments you choose to sell determines the price to your fans. Prices range from £15.99 for a tee to £23.99 for a hoodie.

  • What are the benefits of using print on demand services?

    First of all, we will print, package and deliver the merchandise to your fans address without you lifting a finger or paying a penny. Secondly, although we know you rock stars are the next big thing, sometimes merchandise simply doesn’t sell. By using print on demand, you instantly eliminate the risk associated with buying merchandise in bulk. Finally, the time you save packaging your products and the money you save sending them can be used in the recording studios making your next big hit.

  • What if I have merchandise I already sell at gigs, or I want to sell merchandise on my own behalf?

    If you would like to sell your own merchandise and take control of the fulfilment process please email store@amplifytheanthems.com. Under our discretion we can set up the products subject to a set up fee of £9.99. All merchandise must be dispatched within 24 hours of receiving our confirmation email that a sale has been processed. You will also be responsible for refunds and returns should your customer not be satisfied with the products. When emailing store@amplifytheanthems.com please provide product images, descriptions and sale price.

  • I don’t have product images; can I still sell my merch on Amplify The Anthems?

    If you do not have images of your products we can upload template images, again subject to a small fee of £9.99. Please provide any artwork and logos for images you wish to sell when emailing your product descriptions.

  • What are the costs for shipping if I sell my own merch?

    As shipping of artists’ products is included in the sale price, please include the price of P&P in the price you give us. We advise to include £2.95 – £3.45 for delivery.

  • What are the fees if I would like to sell my own merch?

    All merch other than garments sold through the DTG service are subject to a 10% revenue share commission fee paid to Amplify The Anthems.

Music Merchandise

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  • What other services can you help with?

    Alongside clothing, we can help enhance your music career and sales with a variety of ground-breaking products within the music industry. Products include;

    • QR custom branded download cards
    • USB album & packages
    • Stickers
    • Posters
    • Accessories (tote bags etc)
    • CD’s
    • Vinyls
  • Where can I find out more information on the products?

    All available merchandise is available to browse by visiting the ‘Promote Yourself’ page on your dashboard.

  • What is a QR Download Card?

    It’s quite obvious that CD sales are on a downward slope with the introduction of downloads and streaming services. The QR card guarantees a sale of your album at a gig without the worry they may not purchase your album after the unforgettable performance you just put on. The download cards have a unique QR code and download link that takes your fan straight to the online cart with the album prepaid. This way you can track album and EP sales, whilst knowing that the sales will be added to your chart entries. Whats more, the QR cards can be 100% environmentally friendly, being printed on recycled card with unit costs as low as £0.14, helping increase profits by up to £2.34 per album sale.

  • What is a USB album Package?

    Customised USB’s create a permanent imprint of your artists branding on your fans and gift them with a lasting and re-usable product. Not only will your fans gain exclusive access to your discography, a single album or event secret messages and prizes, after reformatting the USB they now own your branded USB, using it over and over again. Up to 400mb can be preloaded onto the USB’s so you don’t need to do a thing!

  • What is a download sticker?

    Download stickers are as the title suggests. Similar to the QR download cards, stickers have a download link that takes your fan straight to the online cart with the album prepaid on the one side and a sticker on the other. So once your fans have downloaded your album, they can peel of the paper back where the link is displayed and then customise whatever they want with your branded sticker.

  • Can I create track & album codes for fans?

    If you would like album codes generating so you can send them out to your fans or make download codes of your own please email store@amplifytheanthems.com. Codes start from £9.99 for 100, with the price per code decreasing the more codes you order.

  • What is the Amplify fulfilment centre fee for CD’s & Vinyls?

    When ordering merchandise from Amplify The Anthems, you can opt for up to 20% of your order to be stored in our fulfilment centre. This way, when an order comes in through your profile, we will deal with the packaging and postage for you. As the delivery fee is included in the price of your products, we simply take a small fee of £19.99 per year for unlimited product fulfilment. When ordering your merchandise please request the fulfilment centre information pack.

Selling your tracks and merchandise on Amplify The Anthems

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We’ve made it super easy to sell your music and merchandise on Amplify The Anthems! All you need is a PayPal Business Account, don’t worry, it’s free! Simply follow the steps below and you will be watching those numbers roll in, in no time.

 

If you’re not yet set up on PayPal with an account, click here to go to PayPal and follow the steps below to set up a Business Account.

 

If you already have a PayPal Personal Account, you can opt to upgrade it to a Business Account. Log into your account and on the summary page you will see on the left hand side, at the bottom of the page, a box that says ‘More About Your Account’. Click on the first link in the box which states ‘Upgrade to a Business Account’. You are given the option to create a completely new business account or upgrade your current one. Click on Upgrade and follow the instructions. It is best to set up your account as a sole trader in the arts industry.

If you can’t see the link to upgrade you can alternatively click on the settings cog next to the log out button and navigate to the account tab. Once here you will see the option to upgrade your account to business.

 

If you already have a PayPal Business Account please make sure you have confirmed your PayPal email address, then see step two.

  • Paypal Set Up

    1. Set up a PayPal Business account

    Once you have clicked on the Sign Up button for PayPal Business, select ‘Get Standard’. This option is free and includes everything we need to get you set up and receiving money from your fans, whether that’s by a standard debit/credit card payment or through their PayPal account.

     

    Please be advised that the sign up process may differ due to updates on the PayPal website. 

     

    1. Verify your account and email with PayPal

    You will receive an email from PayPal, sent to the email you registered your account with. If you do not verify your account, you won’t be able to accept payment from your fans!!!

    If you can’t access the emails you have set the account up with (but we seriously advise against this) you can always log in to PayPal and confirm your email address and follow the activation instructions.

     

    1. Input your PayPal Business Account email on your profile

    Log in to your profile on Amplify The Anthems, and under ‘My Profile’ copy your email into the ‘Payment Details’ field. Now you’re all set!

Fees

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  • Amplify The Anthems Commission & Artist Royalty

    Depending on your membership level, you will receive different royalty payouts. Amplify The Anthems commission is taken from the initial sale. The below table highlights artists’ royalty pay out and Amplify The Anthems commission.

     

    Membership

    Basic

    Premium

    Professional

    Amplify The Anthems Commission

    20%

    10%

    0%

    Artist Royalty

    80%

    90%

    100%

  • PayPal Fees

    PayPal incur a fee per transaction of £0.05+5% of the sale. Please make sure your account has been approved for micro transactions to benefit from the lower PayPal fee. In order to get your account approved for micro transactions call PayPal on 0800 358 7911.

  • So how much will I receive after PayPal fee and Amplify The Anthems commission?

    Please see the below table highlighting an example of a £4 EP sale across the varying memberships.

     

    Membership

    Basic

    Premium

    Professional

    Amplify The Anthems Commission

    £0.80

    £0.40

    £0

    PayPal Fee

    £0.25

    £0.25

    £0.25

    Artist Royalty

    £2.95

    £3.35

    £3.75

  • How often will I be paid?

    PayPal  is currently updating one of the services they provide, namely the Marketplace API. As it is currently being rolled out in the US and will be in the UK later this year, Amplify The Anthems will pay artist royalties on the following dates until the new Marketplace API becomes available;

    • 06 July 2018
    • 17 August 2018
    • 05 October 2018
  • When the new Marketplace API is active, when and how do I get paid?

    If a beloved fan of new music purchases varying tracks from artists on Amplify The Anthems then the PayPal fee that the transaction is subject to splits between all artists. For example please see the below transaction showing 6 tracks being sold all at £1. The PayPal fee of 5%+£0.05 (£0.30+£0.05) is split between all artists, meaning each artist is being paid more for their track.

     

    Artist

    Membership Level

    Amplify The Anthems Commission

    PayPal Fee

    Artist Royalty

     1

    Basic

    £0.20

    £0.06

    £0.74

    2

    Basic

    £0.20

    £0.06

    £0.74

    3

    Premium

    £0.10

    £0.06

    £0.84

    4

    Premium

    £0.10

    £0.06

    £0.84

    5

    Professional

    £0

    £0.06

    £0.94

    6

    Professional

    £0

    £0.06

    £0.94

  • What is the Amplify fulfilment centre fee for CD’s & Vinyls?

    When ordering merchandise from Amplify The Anthems, you can opt for up to 20% of your order to be stored in our fulfilment centre. This way, when an order comes in through your profile, we will deal with the packaging and postage for you. As the delivery fee is included in the price of your products, we simply take a small fee of £19.99 per year for unlimited product fulfillments. When ordering your merchandise please request the fulfilment centre information pack.

My Profile, Marketplace & Order History

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  • How do I create my Profile?

    On your dashboard, visit ‘My Profile’ and complete all the sections on the page. Please remember to save your uploads at each stage.

  • My artist name and social media icons aren't visible in my cover photo, can I change the colour of the font?

    We automatically put artists names and social media icons in white in your cover photo. You can ask for this to be changed to the same colour blue as the navigation bars are by emailing artists@amplifytheanthems.com. Unfortunately at this time you do not have the ability to do it on your own. 

  • My Genre &/or Location does not come up, how do I add it?

    As our Charts are hard wired into the website, unfortunately you can not simply add a genre or location if it does not show. If we’ve been complete idiots and missed yours off or simply you’re a genre bender living out in the sticks, then please email artists@amplifytheanthems.com asking us to add it, providing us (where possible) the genre name but also it’s parent genre e.g. Drum & Bass would fall under the parent genre Electronic. If we’ve missed of your location, please email your town/city name and the county that it is in.

  • Profile & Cover Photo

    Your profile picture and cover photo should be uploaded using the exact ratio dimensions that we state. A profile picture needs to be at least 768×768 pixels (1:1 ratio) and the cover photo needs to be a minimum of 1920×674 pixels. You can opt to upload your own cover photo or use one of the stock images available. Images outside of these dimensions will be centred, therefore some of your image may be missing when fans view it on your profile.

  • Artist Bio

    Your artist bio should include a description of your artistic views condensed into a general overview. The bio will be the first thing that your fans will see so make sure you sell yourself! In order to keep your profile looking as attractive as possible, try and keep your bio to 800 characters or approximately 180 words and in one singular paragraph. If you would like to use paragraphs, simply hit enter and start a new line. If you leave a gap (by hitting enter twice) it will leave a much larger space.

  • Payment Details

    Please input your PayPal business account email address in this section so you can be paid. For more information on setting up a PayPal Business account (for free) visit the section on Selling your tracks & merchandise.

  • Social Media Profiles

    Simply paste in the URL’s for your social media profiles and an icon will appear in your cover photo linking straight to your accounts.

  • Booking Price

    Booking price indicates to us, promoters and private bookings how much your minimum booking fee is for a gig, festival or private event. In order to receive the most requests, we advise you put your minimum fee without including travel fees.

  • My Gallery

    Your gallery is an excellent opportunity for you to show off pictures at gigs, your recording process and anything you want to blog about! Please upload an image in the exact dimensions to show the best results (1920×960). To include your music videos, simply copy and paste the Youtube URL into the box and click submit. Unlike tracks where you can upload YouTube or Vimeo, at this time we only accept YouTube video URL’s. 

  • Media Links

    Media links are a fantastic way to easily link your fans to reviews and blogs that third party sites have published. Fill in the fields and a link will appear at the bottom of your page. The ‘Source Name’ is the name of the organisation that has written about you e.g. NME. The author is the name of the person who wrote the article. A description can be added and although the character limit is 300 we advice to keep this as short as possible (under 50 characters). Media links can be edited and deleted after submission.

  • Reviews

    Reviews from your fans can de added to your profile. When someone leaves a review, you will see a box appear under the review section. If you like what you read then click ‘approve’. If you want to remove the review at any point simply untick the tick box and it will be removed.

  • Marketplace

    The marketplace is there for artists, fans and music organisations to post various products and services available to purchase. In order to upload a product or service, navigate to ‘Marketplace’ on your dashboard and create a listing. Please make sure you upload an image, as it will not create the listing without an image.

     

    Marketplace listings can be edited after submission but can not be deleted. If your product or service is no longer available, please amend your listing noting that it is no longer for sale or needed. If you would like the listing removing, please email store@amplifytheanthems.com.

  • Order History

    Order history is a complete history of all your transactions, given that you were signed in at the time of purchase.

    All digital products can be downloaded again so you don’t need to worry about ever losing your music purchases.

My Account

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  • I can’t log in.

    Sometimes passwords and usernames simply slip our minds in this day and age. If you have forgotten either, please click on ‘forgotten password’ and enter your username (if you know it) or email associated with your account. Once hitting recover, you will receive an email into your inbox. From here, follow the link in the email to reset your password.

  • I don’t have access to that email anymore, can I still verify my account and add a new password?

    Due to data protection you will need to answer some security question in order to gain access to your account. Please email amplify@amplifytheanthems.com with a contact number and one of our team will be in touch shortly.

  • I don’t have access to that email anymore, can I still verify my account and add a new password?

    Due to data protection you will need to answer some security question in order to gain access to your account. Please email amplify@amplifytheanthems.com with a contact number and one of our team will be in touch shortly.

  • How do I delete my account?

    Sorry to see that you are leaving, if there is anything we can do to change your mind and improve our service please first of all email us at info@amplifythenathems.com and we will try our hardest to rectify the cause of your deletion. Should you be making the next big step in your music career and your label or management needs your account deleting then please navigate to the bottom ‘My Profile’ on your dashboard and at the very bottom of the page you will see the option to delete your account. Fill in our contact form letting us know why you want to delete your account and we will notify you by email once your account has been removed.

  • How do I change my username or artist name?

    Unfortunately, due to the way the site works, we can not change your username or artist name. If you would like to change your name/username you will have to create a new account.

  • I already have an official website; can I integrate my profile on Amplify The Anthems on it?

    For now, we do not sync or integrate the amplify platform and services onto third party websites. Instead, we suggest you use your amplify profile as your music and merchandise store. This way you benefit from our chart positioning and are easily discovered through our search facilities. Google is filled with artists from all over the world! Amplify makes it much easier for you to be discovered. So join the party!

Fans

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  • Why should I create a fan account?

    First and foremost registering as a fan is and will always be free. Registering as a fan also allows you to benefit from various products and services that you would not otherwise have access to. This includes access to list products and services on our marketplace, as well as seeing your full order history and making your digital products available to download at any time.

  • Which browser should I use to view Amplify The Anthems?

    Differing browsers can create browser specific issues. We would always advise using Google Chrome when trying to purchase and view artist profiles/tracks.

  • How do I download my digital purchases?

    As soon as you purchase a product, you will be taken to a confirmation page. On the conformation page, all digital downloads will be available to download instantly. Don’t worry if you are on a device that you may not want to download them onto as you will also be emailed a copy of your order including a link to download any digital products.

    If you are signed in as a fan or artist (which we always advise), your entire purchase history is saved to your dashboard. Click on ‘My Account’ and all your previous purchases can be seen under ‘Order History’. As the product is digital you can download it whenever, as many times as you like.

  • Which format will my download appear as?

    In order to maximise compatibility with as many devices as possible, Amplify The Anthems currently only supports WAV or MP3. If the artist you are purchasing from has uploaded it as an mp3, you will receive it as an mp3, vice versa.

  • I bought more than one track and it is downloading as a .zip file, how do I access the tracks?

    When purchasing more than one track we automatically zip all the files together to save you the time and effort of downloading each one individually. Before you can listen to the tracks, or add them to your music player you will need to unzip the folder.

    If you’re a fan of the late Steve Jobs and love the Mac, simply double click on the folder and that’s it!

    If you’re more of a Bill Gates chappy then right click on the folder and click on ‘Extract All’.

  • What is the Marketplace?

    The marketplace is there for artists, fans and music organisations to post various products and services available to purchase. In order to upload a product or service, navigate to ‘Marketplace’ on your dashboard and create a listing. Please make sure you upload an image, as it will not create the listing without an image.

     

    Marketplace listings can be edited after submission but can not be deleted. If your product or service is no longer available, please amend your listing noting that it is no longer for sale or needed. If you would like the listing removing, please email store@amplifytheanthems.com.

  • Where can I find my order history?

    Your order history is a complete history of all your transactions, given that you were signed in at the time of purchase. To find your order history, sign in to your account and you will see a link to the order history page.

    All digital products can be downloaded again so you don’t need to worry about ever losing your music purchases.

  • I have a QR card / download code but it doesn’t seem to be working

    If you have already redeemed your card or code, you may run into issues for downloading it again. Not to worry though, please log in to your profile, navigate to your order history and you will be able to download it again from there. If you weren’t signed in or it is your first time trying to download the tracks, please email the code and the name of the artist to help@amplifytheanthems.com and we will look into why the code is not working. 

Paying for products

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Amplify The Anthems use the PayPal gateway to process all payments. However, this does not mean you need a PayPal account to purchase products and services.

Credit and debit card payments are available by clicking through to the checkout process and opting to pay as a guest, you can then input your details and complete the transaction.

 

Having a PayPal account makes it much easier, safer and faster to process payments. We would advise creating an account if you do not have one.

  • Do you store any of my credit/debit card details?

    Amplify The Anthems does not store any financial data nor keep credit/debit card details on our records.

Merchandise & Physical Orders

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  • Who is responsible for my order?

    Physical goods and merchandise sold on Amplify The Anthems will either be delivered direct from Amplify The Anthems or artists. Depending on the products or services you have bought estimated delivery dates will vary. In order to see who is responsible for delivering your items and the timescales in which it will be delivered, please read the product description on your order history or revisit the product page.

  • What are the delivery timescales?

    Products ordered that are sourced and fulfilled by Amplify The Anthems on the behalf of artists will generally be delivered within 3-5 working days depending on stock levels.

     

    Products ordered that are manufactured and fulfilled by artists may incur a slightly longer delivery date. Order confirmations are sent to artists immediately and we request that orders are dispatched within 48 hours. As of this, you should expect to receive your products within 7 days.

  • What should I do if I haven’t received my order within the above timescales?

    Firstly, please contact Amplify The Anthems by emailing store@amplifytheanthems.com quoting your order reference and a member of our staff will track your order. If your goods have been fulfilled by Amplify The Anthems, we will be able to return an immediate response.

    If you have purchased a product that is being fulfilled by an artist, you can firstly try contacting them directly by gaining their email or contact information from their profile/social media profiles. If you fail to reach a response please email store@amplifytheanthems.com and one of the Amplify The Anthems team will get in touch with the artist and endeavour to respond to you as soon as possible with a delivery date.

    PayPal buyer protection covers purchases up to 180 days. You can open a dispute to a missing order and either receive your products or gain a refund. Please visit the PayPal ‘Problem with a Purchase’ page and open a dispute here.

  • I need to change my order / delivery address.

    Please contact the artist responsible for delivering your product directly or email store@amplifytheanthems.com with your order reference, name and email associated with the transaction. Please note that it may not be possible to change an order or delivery address if the order has already been processed.

  • My order has arrived but isn’t as described, damaged & incorrect.

    If Amplify The Anthems fulfilled your order, please email store@amplifytheanthems.com and we will correct your order or process a refund. If you have purchased a product that is being fulfilled by an artist, you can firstly try contacting them directly by gaining their email or contact information from their profile/social media profiles. If you fail to reach a response please email store@amplifytheanthems.com and one of the Amplify The Anthems team will get in touch with the artist and endeavour to respond to you as soon as possible with a delivery date.

    PayPal buyer protection covers purchases up to 180 days. You can open a dispute to a missing order and either receive your products or gain a refund. Please visit the PayPal ‘Problem with a Purchase’ page and open a dispute here.

Troubleshooting

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  • Removing videos & pictures from 'My Gallery'.

    Some artists may have issues with removing videos and pictures from the ‘My Gallery’ section. Although it may seem quite unorthodox, due to a previous bug fix, in order to remove the content you must first add a new picture or video and then delete all items. Once you have done this, you can then re add any links and pictures as you so wish.